Enter & View Report - Sherwood Grange Care Home
The visit to Sherwood Grange was conducted as part of Healthwatch Kingston's (HWK) series of announced Enter and View visits to local care and nursing homes taking place between April 2024 and March 2025. These visits are focused on three specific areas: living environment; residents’ mealtime experiences.
Overall, HWK Authorised Representatives concluded that Sherwood Grange was a well-designed home with caring staff that offered a range of activities. We visited the Care Home three times, covering all mealtimes, we observed lunchtime when we visited on 11th September, and the breakfast and evening meals on our two separate visits on 17th September. We were also able to observe the living environment and some activities during our visits,
By listening to people at the care home, including residents, staff and family and friends and recording their experiences and observations, HWK has formulated 34 recommendations designed to help the management of Sherwood Grange improve residents’ experience. The recommendations have been shared with the management at Sherwood Grange, and their responses are published within the report.
This published report will be shared with KBC, Care Quality Commission (CQC), the Kingston Care Governance Board (KCGB), Kingston Council and other stakeholders. We will also share this report with Healthwatch England and their national reports library. HWK will agree with the management of Sherwood Grange Care Home the next steps to be taken in response to outstanding recommendations, and work with them to ensure any agreed actions are followed through and implemented.
Download the report
You can find out more about the Enter & Views Healthwatch Kingston have visited, on our All About Enter and Views Reports page:
If you would like to be part or our volunteering team and become an Healthwatch Kingston Active Affiliate, please email jill@HealthwatchKingston.org.uk
