Enter & View Report - Langley Court Rest Home

Report - 14 November 2024

Healthwatch Kingston (HWK) champions better standards of care in socially funded health and social care services. This report presents the findings of the Authorised Representatives’ visit to Langley Court Rest Home (LCRH). LCRH is situated in the Royal Borough of Kingston (RBK) and is run by LCRH Ltd, a provider that was established in 1986 and is a single provider.

Overall, HWK Authorised Representatives concluded that LCRH was a well-run home with a well-maintained garden. The residents appeared to be looked after well, and staff appeared happy to be working there. The general atmosphere was friendly and welcoming, and we observed residents interacting with each other and with staff throughout our visit. Staff were observed working well together. 

By listening to people and recording their experiences and observations, HWK has formulated some recommendations designed to help the management of Langley Court Rest Home improve residents’ experience. 

You can read a full list of the recommendations by downloading the report.

This report has been shared with Langley Court Rest Home, and will be shared KBC, CQC, the KCGB and other stakeholders. We will also share this report with Healthwatch England. 

Download the report

Langley Court Enter & View Report
Download (PDF 1.54 MB)

All About Enter and View

You can find out more about the Enter and Views Healthwatch Kingston have undertaken, on our All About Enter and Views page: 

Enter and View

If you would like to be part of our volunteering team and become a Healthwatch Kingston authorised representative, please email:

jill@HealthwatchKingston.org.uk  

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