Enter & View Report - Brook House Nursing Home

Report - 14 November 2024

This visit was undertaken by Authorised Representatives at Healthwatch Kingston upon Thames (HWK). This visit was undertaken as one of 18 visits to be undertaken across 15 care homes in Kingston as agreed with Royal Borough of Kingston upon Thames (RBK) and Kingston Care Governance Board (KCGB).

Overall, HWK Authorised Representatives concluded that Brook House was a well-run home offering a range of activities. Brook House had a welcoming atmosphere and the relationship between staff and between staff and residents appeared to be comfortable and relaxed.

This report has been shared with Brook House Nursing Home, and will be shared with KBC, CQC, the KCGB and other stakeholders. We will also share this report with Healthwatch England.

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Brook House Enter & View Report
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