Enter & View Report - Brook House Nursing Home

Report - 14 November 2024

This visit was undertaken by Authorised Representatives at Healthwatch Kingston upon Thames (HWK). This visit was undertaken as one of 18 visits to be undertaken across 15 care homes in Kingston as agreed with Royal Borough of Kingston upon Thames (RBK) and Kingston Care Governance Board (KCGB).

Overall, HWK Authorised Representatives concluded that Brook House was a well-run home offering a range of activities. Brook House had a welcoming atmosphere and the relationship between staff and between staff and residents appeared to be comfortable and relaxed.

This report has been shared with Brook House Nursing Home, and will be shared with KBC, CQC, the KCGB and other stakeholders. We will also share this report with Healthwatch England.

Download the report

Brook House Enter & View Report
Download (PDF 1.84 MB)

You might also be interested in

Enter & View Report - Cloyda Care Home

Healthwatch Kingston (HWK) champions better standards of care in socially funded health and social care services. This report presents the findings of the HWK Authorised Representatives’ visit to Cloyda Care Home (Cloyda). Cloyda Ltd is situated in the Royal Borough of Kingston upon Thames (RBK). This family run home (since 1986) has recently been passed onto a younger generation.
Find out more

Enter & View Report - Langley Court Rest Home

Healthwatch Kingston (HWK) champions better standards of care in socially funded health and social care services. This report presents the findings of the Authorised Representatives’ visit to Langley Court Rest Home (LCRH). LCRH is situated in the Royal Borough of Kingston (RBK) and is run by LCRH Ltd, a provider that was established in 1986 and is a single provider.
Find out more