NHS and social care services only make the best decisions if they listen to the people they care for. Read Healthwatch England's Annual Report to Parliament to see how your feedback has helped decision-makers prioritise what matters most.
Along with other local Healthwatch across London, Healthwatch Kingston were invited by the London Ambulance Service NHS Trust as part of a pan-London consultation to inform a refreshed London Ambulance Service strategy for the next five years.
Since the start of the COVID-19 pandemic, thousands of people have shared their experiences of healthcare information and communication with us. We take an in-depth look at the impact of not being given information in the way you need had on you.
Healthwatch Kingston (HWK) and Kingston Voluntary Action (KVA) were commissioned by South West London Clinical Commissioning Group to undertake some research into people’s experiences of bereavement services in Kingston.