Independent Evaluation of the Kingston Community Mental Health Transformation Programme
This report presents insights from three surveys on mental health services in Kingston, conducted between June 2023 and March 2024. Commissioned by South West London and St George’s NHS Mental Health Trust, the findings will help shape future improvements and assess progress since the Trust’s mental health service transformation began in 2021.

About this report
South West London and St George’s NHS Mental Health Trust (SWLSTG) commissioned local Healthwatch to gather and report on mental health service user experiences.
This report brings together, summarises and compares findings from three surveys of mental health service users in Kingston carried out between 8 June 2023 and 28 March 2024.
The findings will help the Trust to identify strengths and weaknesses in mental health services and make improvements since they rolled out their three-year transformation mental health service programme which began in April 2021.
Key Areas
- Satisfaction with services
- Crisis Services
- Assessments
- Mental Health Peer Support
- Access to psychological therapies
Download the report
Independent Evaluation of the Kingston Community Mental Health Transformation Programme