Kingston - Pharmaceutical Needs Assessment Public Survey

Have your say about pharmacy services in Kingston - We all use our local pharmacies. Kingston is currently carrying out a survey to find out how we all use them, when we use them, and if they are meeting our needs and the needs of our families.
The information you share will help Kingston Council better understand residents' requirements and plan effective services that best meet our current and future needs.
Poster for the Kingston pharmaceutical needs assessment with QR code

Tell us how you access and use pharmaceutical services in Kingston

What are pharmaceutical services? 

In Kingston, pharmaceutical services are provided from community pharmacies, also referred to as chemist, and includes those you may see in the local supermarket, internet pharmacies, and providers of specialist medical appliances (such as stoma products) - also known as appliance contractors. Community pharmacies also provide healthcare support and advice and are often the first point of contact when people are concerned about their health.

Why are we seeking views on pharmaceutical services? 

The Kingston Health and Wellbeing Board have a statutory duty to publish a Pharmaceutical Needs Assessment every three years, under the NHS (Pharmaceutical Services and Local Pharmaceutical Services) Regulations 2013.

The Pharmaceutical Needs Assessment is a report of the current needs for pharmaceutical services. It is used to identify any gaps in current services or improvements that could be made in future pharmaceutical service provision.

We want to make sure that you can access pharmaceutical services easily and that you are happy with the service you receive. Anyone who uses local pharmaceutical services is invited to comment.

Who will use the Pharmaceutical Needs Assessment? 

It will be used by NHS England, the Royal Borough of Kingston, and the Integrated Care Boards to make decisions when applications for new pharmacies are received, and for the commissioning of other services that could be delivered by community pharmacies and other providers. 

How can my views on Pharmaceutical Services views be heard?

A questionnaire has been developed, to get your input on the pharmaceutical services that you use. If you would like to complete this questionnaire online please visit the the website:

Visit the website and take survey