Independent Evaluation of the ICRS / Bridge 24 Rehabilitation Service pilot (Summary Report)

Healthwatch Kingston conducted an independent evaluation of the Integrated Community Rehabilitation Service. The ICRS/Bridge 24 is an innovative pilot providing nine month’s intensive rehabilitation in the community for people with complex mental health needs.

The service is jointly delivered by South West London and St George’s Mental Health NHS Trust (SWLStG) who provide clinical in-reach, and the voluntary sector organisation Bridge Support which provides the accommodation, support workers and managers.

In the evaluation Healthwatch Kingston found the ICRS/Bridge 24 provides a safe, homely, supportive, and well managed service for people with complex mental health needs.

"It’s helped me become more independent doing my washing and taking my own medication."

Conclusion

The model works well thanks to the efficient and close working relationship between the voluntary sector support organisation and the in-reach clinicians. All clients felt safer in the service compared with being in hospital. Most clients said their mental health had improved and felt more independent in some areas of their life. Regular occupational therapy input has helped some clients build confidence with tasks of daily living. 

Download the report

Independent Evaluation of the ICRS / Bridge 24 Rehabilitation Service pilot (Summary Report)

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