Kingston Hospital Outreach report
Healthwatch Kingston participated in nine outreach visits between 4 November 2016 and 20 January 2017.
Summary
Our priority was to gather patient experience, each interview opened with a broad question asking patients to talk about their experience. Our volunteers were given a feedback sheet with a number of prompts to initiate conversations with patients and relatives/carers around topics such as appointments processes, communications/ information and staff attitudes.
Download the full report
If you need this report in a different format, please email info@healthwatchkingston.org.uk or call 020 3326 1255.
